Waterproof / Lifetime Warranty
Actually waterproof (not just "water-resistant")
Shower. Swim. Ocean. Hot tub. Sleep. It handles all of it.
Lifetime Warranty: if it ever fades, tarnishes, or breaks, email us a photo. We replace it for free.
No receipt. No time limit. No hassle.
We're Jake, Rachael, and Gabi. We know our products. We trust our customers.
Shipping & Returns
UK delivery
Royal Mail tracked, usually 3–5 working days. Free on orders over £50, otherwise £3.99. Need it sooner? Next working day is £4.99.
US & worldwide delivery
US orders ship from our US warehouse with USPS: tracked, 2–5 days, free on orders over $75 (otherwise $3.99). Everywhere else: tracked, 5–8 days, with duties and taxes included at checkout (Canada: local charges may apply).
Returns
We offer a hassle-free 60-day return policy. If you change your mind you can simply return your item for a refund or exchange, including earrings.
Letterbox
All of our Jewellery is sent in sustainable packaging that can fit through your letter box, so no need to worry about staying in for your delivery.
Sourcing & Materials
Where Your Jewelry Comes From
Most "gold" jewelry online is brass from wholesale markets, marked up 1000%. Same suppliers, same quality issues, different Instagram ads.
We work with a family workshop that's been making jewelry since 1993. They usually work with luxury brands - we're their smallest client. Every stone is natural (you can see the unique patterns - fakes all look identical). The steel is surgical-grade, same as luxury watches use.
Is this approach more expensive? Yes.
Is it why our jewelry actually lasts? Also yes.
How We Make It
We visited 47 different suppliers when starting Raena. Most offered rock-bottom prices with mystery metals and no quality control.
We chose partners who:
- Pay fair wages (verified annually)
- Use real materials (certified genuine)
- Test every piece (actually waterproof)
- Stand behind their work (lifetime warranty)
We're not saving the world with jewelry. But we believe in doing business properly - quality materials, fair treatment, honest pricing.
What This Means For You
- Your jewelry won't turn green (real metals)
- It actually survives water (tested, not claimed)
- Each stone is unique (natural, not synthetic)
- We answer emails personally (usually same day)
- Problems get fixed (lifetime warranty, real support)
We're Jake, Rachel, and Gabi. We run Raena from London. We care about making jewelry that lasts because our names are on it.
FAQs
Why did you change from Cadena to Raena Stones?
A massive corporate brand said we couldn't use "Cadena" anymore. But honestly? Raena Stones feels like the name we were always meant to have. Sometimes the universe pushes you in the right direction!
Does the red effect actually work?
Yes. Research shows red makes you up to 40% more attractive. It's subconscious — he doesn't choose to notice, he just does. All you have to do is wear it. It works instantly, every time, on everyone. No effort required.
Is it actually waterproof?
100%. Shower, swim, ocean, hot tub, sweat — it handles all of it. We designed it so you never have to take it off. Most women don't.
Will it tarnish or turn my skin green?
Never. It's made with 316L stainless steel — the same grade used in Rolex watches. Real 14K gold plating, not spray paint. We've tested it for years. It won't tarnish, fade, or turn your skin green. Guaranteed.
Will it look cheap?
The opposite. It's inspired by Bella Hadid's $20,000 vintage Bulgari necklace. Customers regularly tell us it looks more expensive than it is. People assume it's designer.
What if I don't like it?
60 days to decide. Don't love it? Email us, we send the return label, you ship it back, we refund you.
No store credit. No restocking fees. Actual money back.
Our return rate is 2%. Most people keep theirs and buy another piece.
What if it breaks?
Lifetime warranty. Email us a photo and we replace it free. No receipt needed. No time limit. No hassle.
I have sensitive skin. Will this be okay?
Yes. It's made with 316L stainless steel, which is hypoallergenic. Won't irritate, won't react, won't cause rashes. It's the same grade used in surgical instruments.